Privacy Policy

This policy explains what personal information SBS ePustak (“we”) collects when you use our website and app, why we collect it and how we protect it.

1. Information we collect

Account details: your name, email address and a securely hashed password. Purchase details: order history and payment status. Card, UPI and bank details are handled by Razorpay and are never stored on our servers. Reading data: your last-read page, bookmarks and reading progress, so you can continue on any device. Technical data: device type, browser, IP address and sign-in times, used for security and to prevent account sharing.

2. How we use it

To create and secure your account, deliver the books you buy, send OTPs, receipts and important account alerts, provide support, prevent fraud and unauthorised access, and improve our service. We send promotional messages only if you opt in, and you can opt out at any time.

3. Sharing

We do not sell your personal data. We share it only with service providers who help us run SBS ePustak (payment processing, email delivery and hosting), under confidentiality obligations, or when required by law.

4. Watermarks

To protect authors, pages you read show a light watermark with your name and email. It is visible only on your own screen.

5. Security and retention

We use encrypted connections, hashed passwords and OTPs, and access controls. We keep account data while your account is active and for as long as needed to meet legal and tax obligations.

6. Your rights

You can view and update your details from your profile, and request account deletion from Profile → Request account deletion. For any privacy question, email support@sbsepustak.in.